Shipping policy
Shipping Policy: At Kilab, we strive to ensure that your orders are processed and shipped as quickly as possible. Here’s what you need to know about our shipping policies:
- Processing Time: Orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed on the next business day.
- Shipping Options: We offer a variety of shipping options to meet your needs, including standard, expedited, and overnight shipping.
- Shipping Rates: Shipping rates are calculated at checkout based on the weight of the order and the delivery location.
- Domestic Shipping: Standard shipping within the United States typically takes 3-7 business days.
- International Shipping: We ship to many countries worldwide. Delivery times for international orders vary by destination and shipping method chosen.
Order Tracking: Once your order is shipped, you will receive a confirmation email with a tracking number so you can monitor the delivery status of your package.
Lost or Damaged Packages: If your package is lost or arrives damaged, please contact our customer service team immediately at Info@kilab.us. We will work with you to resolve the issue as quickly as possible.